Terms of Service.
Last updated: February 2026
1. Agreement to Terms
By accessing and using the K.M.A Wellness Tourism website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access or use our services. These terms apply to all visitors, users, and clients who access or use our medical tourism facilitation services.
2. Our Services
K.M.A Wellness Tourism acts as a medical tourism facilitator. We provide:
- Medical consultation coordination and hospital referrals.
- Travel arrangements including flights, accommodation, and ground transportation.
- Visa and legal documentation assistance.
- Language interpretation and translation services.
- Leisure and sightseeing arrangements for patients and companions.
- AI-powered cost estimation tools for informational purposes.
Important: We are a facilitation service and do not directly provide medical treatment. All medical procedures are performed by our partner hospitals and their licensed medical professionals.
3. Cost Estimates & Pricing
Cost estimates provided through our website, including the AI-powered Cost Estimator tool, are approximate ranges based on typical costs and are for informational purposes only. Actual treatment costs may vary based on individual medical conditions, treatment complexity, hospital selection, and other factors. Final pricing will be confirmed by the treating hospital after a thorough medical evaluation. K.M.A Wellness Tourism does not guarantee any specific pricing.
4. Price Match Guarantee
Our Best Price Guarantee applies to official written quotes from other accredited medical tourism facilitators for comparable treatments at equivalent-quality hospitals. The quote must be presented before booking confirmation. K.M.A reserves the right to verify the authenticity and comparability of any submitted quote. The price match applies to the medical treatment component only and may not extend to accommodation, transportation, or ancillary services.
5. Medical Disclaimer
K.M.A Wellness Tourism does not provide medical advice, diagnosis, or treatment. All medical decisions are made between the patient and the treating physician at our partner hospitals. We facilitate access to medical institutions but do not assume responsibility for medical outcomes. Patients are encouraged to seek independent medical opinions and to fully understand the risks associated with any medical procedure before proceeding.
6. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete personal and medical information.
- Disclose all relevant medical history and conditions to the treating physicians.
- Obtain necessary travel documents, visas, and health clearances.
- Maintain valid travel and health insurance during your medical journey.
- Comply with the rules and regulations of the treating hospital and Indian law.
- Make timely payments for services rendered.
7. Booking & Cancellation
Bookings for services are confirmed upon receipt of the required deposit or advance payment. Cancellation policies vary based on the type of service and partner involved. Hotel and flight cancellations are subject to the terms of the respective service providers. Hospital appointment cancellations should be communicated at least 48 hours in advance. Refund policies are determined on a case-by-case basis.
8. Limitation of Liability
K.M.A Wellness Tourism shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services, medical procedures performed by partner hospitals, travel disruptions, visa rejections, or any circumstances beyond our reasonable control. Our total liability shall not exceed the service fees paid to us by the client.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of K.M.A Wellness Tourism or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after any changes constitutes acceptance of the revised terms.
12. Contact Us
For questions about these Terms of Service, please contact us:
K.M.A Wellness Tourism
Email: info@kmahealthtourism.com
Phone: +91 98457 77777 / +91 99007 77777
Address: Bengaluru, Karnataka, India - 560001